Effective Date: 7 October 2026
Website: https://mtf-bd.com/
Business Name: MTF-BD / Mobitech Fusion
Welcome to MTF-BD. These Terms & Conditions govern your access to and use of mtf-bd.com and your purchase of products through our online store.
By accessing our website, creating an account, placing an order, or purchasing products through our website, you agree to comply with these Terms & Conditions.
If you do not agree with these terms, please do not use our website or place an order.
1. About MTF-BD
MTF-BD / Mobitech Fusion operates an online retail store offering electronics, gadgets, mobile accessories, charging products, audio products, smart devices, and other technology-related products.
Our business contact information is:
MTF-BD / Mobitech Fusion
Biponibag Bazar, Chandpur Sadar
Chandpur, Bangladesh-3600
Phone: 01737 095905
Email: mobitechfusion@gmail.com
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent activities.
- Attempt to gain unauthorized access to our systems.
- Interfere with website security or operation.
- Upload malicious software or harmful code.
- Use automated systems to abuse or overload the website.
- Provide false or misleading information.
- Use another person’s account without authorization.
- Copy, reproduce, modify, or commercially exploit website content without permission.
We reserve the right to restrict or terminate access to users who violate these terms.
3. Account Registration
Some features may require you to create a customer account.
You are responsible for:
- Providing accurate information.
- Keeping your login credentials confidential.
- Maintaining the security of your account.
- Notifying us if you believe your account has been accessed without authorization.
You are responsible for activities conducted through your account unless caused by circumstances beyond your reasonable control.
4. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on the website are accurate.
However:
- Product images may differ slightly from actual products because of photography, lighting, screen settings, or manufacturer changes.
- Product specifications may change according to manufacturer updates.
- Availability may change without prior notice.
- Minor packaging or design variations may occur.
- Errors in product descriptions or specifications may occasionally occur.
If a material error is discovered before an order is fulfilled, we may contact the customer to confirm whether they wish to proceed.
5. Product Prices
All prices displayed on the website are stated in Bangladeshi Taka (BDT/৳), unless otherwise specified.
Prices may change at any time without prior notice.
A promotional or discounted price may be available only for a limited period or while stock lasts.
We reserve the right to correct obvious pricing errors. If an order has been placed based on a clearly incorrect price, we may contact the customer before processing the order.
6. Product Availability
All products are subject to availability.
Adding an item to your cart does not necessarily guarantee that the product will remain available until checkout or delivery.
If an ordered product becomes unavailable, we may:
- Offer an alternative product where appropriate;
- Cancel the unavailable portion of the order; or
- Provide a refund where payment has already been collected.
7. Placing an Order
When you place an order through our website, you are making a request to purchase the selected product(s).
After receiving an order, we may contact you by phone, SMS, email, or other available communication methods to verify order details.
An order may be cancelled or rejected where reasonably necessary, including situations involving:
- Incorrect or incomplete customer information;
- Product unavailability;
- Suspected fraudulent activity;
- Incorrect pricing or product information;
- Delivery limitations;
- Repeated failed delivery attempts;
- Other legitimate operational or legal reasons.
8. Order Confirmation
An order confirmation does not necessarily mean that the order has been finally accepted for delivery.
We may verify:
- Customer identity/contact information;
- Delivery address;
- Product availability;
- Price;
- Payment information;
- Delivery requirements.
Once the order has been verified and accepted, we will proceed with fulfillment subject to these Terms & Conditions.
9. Delivery
We deliver products through available courier or delivery services.
Delivery time may vary depending on:
- Delivery location;
- Courier availability;
- Product availability;
- Weather;
- Public holidays;
- Transportation conditions;
- Operational or unforeseen circumstances.
Customers are responsible for providing a complete and accurate delivery address and an active contact number.
If delivery cannot be completed because the customer provides incorrect information, does not respond to delivery calls, refuses to receive the package, or is unavailable after reasonable delivery attempts, additional delivery charges or order cancellation may apply where appropriate.
10. Delivery Inspection
Customers are encouraged to inspect the package and product upon delivery, where reasonably possible.
If a product appears physically damaged, incorrectly supplied, or materially different from the ordered product, the customer should contact MTF-BD as soon as possible with relevant evidence, such as photographs or videos, where requested.
11. Returns, Exchanges and Refunds
Returns, exchanges, replacements, and refunds are subject to the applicable MTF-BD return/refund policy and the specific product’s stated warranty or return conditions.
Certain products may be excluded from return or exchange due to:
- Hygiene or safety considerations;
- Software activation or licensing;
- Physical damage caused by the customer;
- Improper use;
- Unauthorized repair or modification;
- Missing accessories or packaging;
- Damage caused after delivery;
- Other clearly stated product-specific conditions.
Where a product is defective or incorrectly supplied, customers should contact customer service promptly with order information and supporting evidence.
Where a refund is approved, the refund method and processing time may depend on the original payment method and relevant payment provider.
Nothing in this section is intended to remove or restrict any consumer right that cannot lawfully be excluded under applicable Bangladesh law.
12. Warranty
Where a product includes a manufacturer or seller warranty, the applicable warranty terms will depend on the product and warranty provider.
Warranty coverage may not apply to damage resulting from:
- Physical impact;
- Water or liquid damage;
- Electrical or voltage-related damage;
- Improper installation;
- Unauthorized modification;
- Unauthorized repair;
- Negligence;
- Misuse;
- Normal wear and tear;
- Use contrary to manufacturer instructions.
Customers should retain invoices, order information, warranty documents, and relevant accessories where required for warranty service.
13. Payments
Customers may pay using the payment methods made available on the website.
Payment may be processed through third-party payment providers.
MTF-BD reserves the right to verify transactions before order fulfillment.
Orders may not be processed where payment has failed, been reversed, appears fraudulent, or cannot be verified.
14. Cash on Delivery
Where Cash on Delivery (COD) is available, customers agree to receive the ordered product and pay the applicable amount to the authorized delivery representative upon delivery.
Repeated refusal to receive confirmed COD orders may result in restrictions on future COD purchases.
15. Promotions and Discounts
Promotional offers, discounts, vouchers, coupon codes, and special campaigns may have separate terms.
Unless otherwise stated:
- Promotions cannot be combined with other offers.
- Promotions are subject to stock availability.
- MTF-BD may set limits on promotional purchases.
- Promotional offers may have specific validity periods.
- MTF-BD may withdraw or modify an offer where reasonably necessary.
16. Intellectual Property
All website content, including:
- Logos
- Brand elements
- Text
- Graphics
- Images
- Product presentation
- Website design
- Layout
- Videos
- Original content
is protected by applicable intellectual-property laws and belongs to MTF-BD or its respective licensors/owners, unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our protected content without prior written permission.
Product names, logos, and trademarks belonging to manufacturers or other third parties remain the property of their respective owners.
17. Customer Reviews and User Content
If you submit a review, comment, photograph, video, testimonial, or other content to MTF-BD, you confirm that:
- You have the right to submit the content.
- The content does not violate another person’s rights.
- The content is not unlawful, abusive, fraudulent, defamatory, or misleading.
By submitting content, you grant MTF-BD permission to use, reproduce, display, and publish that content for legitimate business, marketing, and customer-service purposes, subject to applicable law.
We reserve the right to remove content that violates these terms or applicable law.
18. Third-Party Services and Links
Our website may contain links or integrations involving third-party services, including payment gateways, courier services, manufacturers, social-media platforms, or other external websites.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or terms.
Your use of third-party services may be subject to the third party’s own terms and policies.
19. Website Availability
We aim to keep the website available and functioning properly. However, uninterrupted availability cannot be guaranteed.
The website may occasionally become unavailable because of:
- Maintenance;
- Technical problems;
- Hosting issues;
- Internet or network problems;
- Cybersecurity incidents;
- Software updates;
- Force majeure events;
- Other circumstances beyond our reasonable control.
20. Limitation of Liability
To the extent permitted by applicable law, MTF-BD shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through the website.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these terms is intended to remove statutory consumer rights available to customers under applicable Bangladesh law.
21. Fraud Prevention
MTF-BD reserves the right to investigate and take appropriate action against suspicious or fraudulent transactions.
We may cancel or restrict orders where we reasonably suspect:
- Fraudulent activity;
- Identity misuse;
- Payment fraud;
- Abuse of promotional offers;
- Multiple suspicious orders;
- False delivery information;
- Other unlawful or abusive activity.
Where required or permitted by law, relevant information may be provided to competent authorities.
22. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have read our Privacy Policy.
23. Changes to These Terms
MTF-BD may update these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised effective date.
Your continued use of the website or placement of orders after an update may constitute acceptance of the revised terms to the extent permitted by applicable law.
24. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.
Any dispute relating to the website, products, orders, or these Terms & Conditions shall be handled in accordance with applicable Bangladesh law and the jurisdiction of the competent courts or authorities.
25. Consumer Rights
Nothing in these Terms & Conditions is intended to deprive a customer of any mandatory rights or protections available under applicable Bangladesh consumer-protection, e-commerce, data-protection, or other laws.
Where a provision of these Terms conflicts with a mandatory legal requirement, the mandatory legal requirement shall prevail to the extent of the conflict.
26. Contact Information
For questions regarding orders, products, returns, warranty, or these Terms & Conditions, please contact:
MTF-BD / Mobitech Fusion
Biponibag Bazar, Chandpur Sadar
Chandpur, Bangladesh-3600
Phone: 01737 095905
Email: mobitechfusion@gmail.com
Website: https://mtf-bd.com/
Last Updated: 7 October 2026
BT RIFF