Privacy Policy

Business Name: MTF-BD / Mobitech Fusion
Location: Biponibag Bazar, Chandpur Sadar, Chandpur, Bangladesh-3600
Email: mobitechfusion@gmail.com
Phone: 01737 095905MTF-BD / Mobitech

Fusion ("MTF-BD", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of customers and visitors who use our website.This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use mtf-bd.com, create an account, place an order, contact us, or otherwise interact with our services.By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We CollectWe may collect information that you provide directly to us when you:Create an accountPlace an orderRequest product informationContact customer supportSubscribe to promotional communicationsSubmit a review or feedbackParticipate in promotions or surveysDepending on the service you use, this information may include:Full nameMobile/telephone numberEmail addressBilling addressDelivery/shipping addressAccount login informationOrder and purchase historyProduct preferencesCustomer service communicationsReviews, feedback, and other information you voluntarily submitWe may also automatically collect certain technical information when you visit our website, such as:IP addressBrowser typeDevice typeOperating systemPages visitedReferring/exit pagesApproximate usage informationDate and time of website access

2. How We Use Your InformationWe may use collected information for legitimate business and service purposes, including:Processing and delivering your orders.Confirming orders and communicating with you about purchases.Providing customer service and after-sales support.Managing customer accounts.Processing returns, exchanges, refunds, and warranty-related requests.Improving our products, services, website, and customer experience.Detecting and preventing fraud, abuse, unauthorized activity, or security incidents.Maintaining business, transaction, and accounting records.Sending service-related notifications.Sending promotional communications where legally permitted and, where required, with your consent.Complying with applicable laws, regulations, legal processes, and lawful governmental requests.

3. Payment InformationWhen you make a payment through a third-party payment gateway, bank, mobile financial service, or other payment provider, payment information may be processed directly by that provider.We do not intend to store complete payment-card information on our own servers unless such storage is specifically required and lawfully implemented.Payment providers may have their own privacy policies and terms. Customers should review the applicable payment provider's policies before completing a transaction.

4. Cookies and Similar TechnologiesMTF-BD may use cookies and similar technologies to improve website functionality and user experience.Cookies may help us:Remember items in your shopping cartMaintain login sessionsUnderstand how visitors use our websiteImprove website performanceRemember certain preferencesSupport analytics and marketing activities where applicableYou may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functions, including shopping-cart and account functionality.

5. Sharing of InformationWe do not sell customers' personal information as a commercial product.We may share necessary information with trusted third parties when reasonably required to provide our services, including:Delivery and courier companiesPayment service providersWebsite hosting and technology providersWebsite analytics or security service providersCustomer-support service providersProfessional advisersGovernment authorities or law-enforcement agencies where legally requiredFor example, a delivery provider may need your name, phone number, and delivery address to deliver an order.Third-party service providers are expected to process information only for legitimate purposes and in accordance with applicable contractual, security, and legal requirements.

6. Data SecurityWe take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.However, no internet transmission or electronic storage system can be guaranteed to be completely secure.Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

7. Retention of InformationWe retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:Completing transactionsProviding customer supportMaintaining business recordsResolving disputesPreventing fraudMeeting legal, tax, accounting, or regulatory obligationsWhen information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise disposed of, subject to applicable legal requirements.

8. Your RightsSubject to applicable law, customers may have rights concerning their personal information, including rights to:Know whether personal information is being processed;Request access to relevant personal information;Request correction of inaccurate or incomplete information;Request deletion where legally applicable;Withdraw consent where processing is based on consent;Object to certain processing activities where applicable;Request information regarding the handling of their personal data.Requests may be submitted using the contact information provided at the end of this Privacy Policy.Certain requests may be subject to legal, security, contractual, or regulatory limitations.

9. Children's PrivacyOur website is not intentionally designed to collect personal information from children without appropriate authorization.If we become aware that personal information has been submitted by a child in circumstances where collection is not legally permitted, we may take reasonable steps to delete such information.

10. Third-Party WebsitesOur website may contain links to third-party websites, payment services, social-media platforms, manufacturers, brands, or other external services.We are not responsible for the privacy practices, content, security, or policies of third-party websites.Customers should review the privacy policy of any third-party website they visit.

11. Marketing CommunicationsWhere permitted by law, we may send customers information about:New productsSpecial offersDiscountsPromotionsProduct updatesOther MTF-BD servicesCustomers may request to stop receiving promotional communications at any time.Service-related communications, such as order confirmations, delivery updates, security notices, and account-related messages, may continue where necessary to provide the requested service.

12. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.When changes are made, the updated version will be published on this page with a revised effective date.Your continued use of the website after an updated Privacy Policy is published constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

13. Applicable LawThis Privacy Policy shall be interpreted and applied in accordance with the applicable laws and regulations of Bangladesh, including applicable data-protection, cyber-security, consumer-protection, and e-commerce requirements.

14. Contact UsIf you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:MTF-BD / Mobitech Fusion

Biponibag Bazar, Chandpur Sadar
Chandpur, Bangladesh-3600Phone: 01737 095905

Email: mobitechfusion@gmail.com
Website: https://mtf-bd.com/We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period.
Last Updated: 7 October 2026